Integrate Salesforce Commerce Cloud into the Agentic Commerce Protocol
Unlock the power of AI-driven commerce and connect your Salesforce Commerce Cloud store with ChatGPT
About Salesforce Commerce Cloud
Enterprise-level cloud-based platform with AI-powered personalization and omnichannel capabilities.
Salesforce Commerce Cloud has established itself as a powerful solution for online retailers, empowering thousands of businesses worldwide to build and scale their e-commerce operations. With its comprehensive feature set and robust infrastructure, Salesforce Commerce Cloud provides the foundation for successful online selling.
Key Features of Salesforce Commerce Cloud
- AI-powered personalization (Einstein AI)
- Unified commerce across all channels
- Enterprise scalability
- Advanced analytics and insights
- Global reach and localization
Why Integrate Salesforce Commerce Cloud with ACP?
Expand Your Reach
By integrating Salesforce Commerce Cloud with the Agentic Commerce Protocol, you gain access to millions of ChatGPT users who are actively searching for products. These AI-powered shoppers represent a new, high-intent customer base that's ready to purchase.
Seamless Customer Experience
ChatGPT provides personalized shopping assistance, helping customers find exactly what they need from your Salesforce Commerce Cloud store. The conversational interface makes shopping intuitive and engaging, leading to higher conversion rates and customer satisfaction.
Maintain Full Control
With ACP, you retain complete ownership of the customer relationship. Payment flows directly to you through your existing Salesforce Commerce Cloud payment systems. You decide which orders to accept or decline, and you manage the entire post-purchase experience.
Instant Checkout
Enable frictionless Instant Checkout in ChatGPT across web, iOS, and Android platforms. Support all major card brands, Apple Pay, Google Pay, Link by Stripe, and more. Make purchasing from your Salesforce Commerce Cloud store effortless.
Understanding the Agentic Commerce Protocol
The Agentic Commerce Protocol (ACP) is an open standard developed by OpenAI and Stripe that enables seamless communication between buyers, their AI agents (like ChatGPT), and businesses to complete purchases efficiently and securely.
Powerful
Connect with millions of AI product users and build direct customer relationships through ChatGPT and other AI agents.
Easy to Adopt
Our integration platform connects with your current Salesforce Commerce Cloud systems, allowing you to start accepting orders with minimal effort.
Flexible
Works across payment processors, platforms, and purchase types. Open source under Apache 2.0 license with community governance.
Secure
Protects payment information, maintains PCI compliance, and provides you with the signals needed to accept or decline orders confidently.
How the Purchase Flow Works
- Customer discovers your products through ChatGPT's conversational interface
- ChatGPT accesses your Salesforce Commerce Cloud product feed to provide accurate, real-time information
- Customer initiates checkout directly within ChatGPT
- Payment information is securely transmitted through compliant payment processors
- Your Salesforce Commerce Cloud system receives the order and you decide whether to accept it
- You handle fulfillment and the complete post-purchase experience
- Customer remains your customer—you own the relationship
Our Salesforce Commerce Cloud Integration Process
We handle all the technical complexity so you can focus on your business
Discovery & Planning
We analyze your Salesforce Commerce Cloud setup, understand your business requirements, and create a customized integration roadmap tailored to your needs.
Product Feed Configuration
We configure your product catalog according to the ACP Product Feed Spec, ensuring ChatGPT has access to accurate, real-time product information, pricing, and availability from your Salesforce Commerce Cloud store.
API Development & Integration
Our platform implements the Agentic Checkout API on top of your Salesforce Commerce Cloud infrastructure, including all required REST endpoints, webhook handlers, and checkout state management.
Payment System Setup
We integrate with trusted payment service providers that comply with the Delegated Payment Spec, such as Stripe's Shared Payment Token, ensuring secure payment credential handling.
Testing & Certification
We work directly with OpenAI to ensure your integration passes all conformance checks. We handle the technical certification process and coordinate production access approval.
Launch & Ongoing Support
Once certified, your Salesforce Commerce Cloud store goes live on ChatGPT. We provide ongoing monitoring, support, and updates to ensure optimal performance.
Ready to Integrate Salesforce Commerce Cloud with ACP?
Join the future of commerce and connect your Salesforce Commerce Cloud store with ChatGPT. Reach millions of AI-powered shoppers while maintaining full control of your customer relationships.